Research Article
BibTex RIS Cite
Year 2021, Volume: 3 Issue: 1, 1 - 19, 10.05.2021
https://doi.org/10.52675/jhesp.827708

Abstract

References

  • Bao, Y., Sun, Y., Meng, S., Shi, J., Lu, L. (2020). 2019-nCoV epidemic: Address mental health care to empower society. The Lancet, 395,37-38.
  • Baycan, A. (1985). An analysis of the several aspects of job satisfaction between different occupational groups. Boğaziçi Üniversitesi, Sağlık Bilimleri Enstitüsü, İstanbul.
  • Birgili, F., Salış, F., Özdemir, S. (2010). Sağlık çalışanlarının iş doyumunu etkileyen bazı etmenlerin incelenmesi. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi, 13,27-37.
  • Bohlken, J., Schömig, F., Lemke, M. R., Pumberger, M., Riedel-Heller, S. G. (2020). COVID-19-Pandemie: Belastungen des medizinischen personals. Psychiatrische Praxis, 47,190-197.
  • Chen, X., Zhang, S. X., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., Li, J., Ibarra, V. G.(2020b). Belief in conspiracy theory about Covid-19 predicts mental health and well-being--a study of healthcare staff in ecuador. MedRxiv, 6,1-16.
  • Chen, Y., Zhou, H., Zhou, Y., Zhou, F. (2020a). Prevalence of self-reported depression and anxiety among pediatric medical staff members during the COVID-19 outbreak in Guiyang, China. Psychiatry research, 288, 11305.
  • Chew, N. W., Lee, G. K., Tan, B. Y., Jing, M., Goh, Y., Ngiam, N. J., Sharma, A. K. (2020). A multinational, multicentre study on the psychological outcomes and associated physical symptoms amongst healthcare workers during COVID-19 outbreak. Brain, Behavior, and Immunity, 88,559-565.
  • Chong, M. Y., Wang, W. C., Hsieh, W. C., Lee, C. Y., Chiu, N. M., Yeh, W. C., Chen, C. L. (2004). Psychological impact of severe acute respiratory syndrome on health workers in a tertiary hospital. The British Journal of Psychiatry, 185,127-133.
  • Çam, O., Yıldırım, S. (2010). Hemşirelerde iş doyumu ve etkileyen faktörler. Türkiye Klinikleri Hemşirelik Bilimleri Dergisi, 2,64-70.
  • Ekiz, T., Ilıman, E., Dönmez, E. (2020). Bireylerin sağlık anksiyetesi düzeyleri ile Covid-19 salgını kontrol algısının karşılaştırılması. Usaysad Dergisi, 6,139-154.
  • Haslam, C., Atkinson, S., Brown, S. S., Haslam, R. A. (2005). Anxiety and depression in the workplace: Effects on the individual and organisation (a focus group investigation). Journal of Affective Disorders, 88,209-215.
  • Kahraman, G., Engin, E., Dülgerler, Ş., Öztürk, E. (2011). Yoğun bakım hemşirelerinin iş doyumları ve etkileyen faktörler. Dokuz Eylül Üniversitesi Hemşirelik Yüksekokulu Elektronik Dergisi, 4,12-18.
  • Kaya, F., Oğuzöncül. A. F. (2016). Birinci basamak sağlık çalışanlarında iş doyumu ve etkileyen faktörler. Dicle Tıp Dergisi, 43,248-255.
  • Labrague, L. J., De los Santos, J. (2020). Fear of COVID-19, psychological distress, work satisfaction and turnover intention among front line nurses. Researchsquare, 1,1-9.
  • Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., Tan, H. (2019). Factors associated with mental health outcomes among health care workers exposed to coronavirus disease. JAMA Network Open, 3,1-12.
  • Leblebici, Ö., Mutlu, S. (2014). Türkiye'de kamu sağlık çalışanlarının iş doyumlarının sağlıkta dönüşüm programı bağlamında incelenmesi. Hemşirelikte Araştırma Geliştirme Dergisi, 16,48-63.
  • Liu, C. Y., Yang, Y. Z., Zhang, X. M., Xu, X., Dou, Q. L., Zhang, W. W., Cheng, A. S. (2020). The prevalence and influencing factors in anxiety in medical workers fighting COVID-19 in China: A cross-sectional survey. Epidemiology & Infection, 148,1–7.
  • Liu, S., Yang, L., Zhang, C., Xiang, Y. T., Liu, Z., Hu, S., Zhang, B. (2020). Online mental health services in China during the COVID-19 outbreak. The Lancet Psychiatry, 7,17-18.
  • Lu, W., Wang, H., Lin, Y., Li, L. (2020). Psychological status of medical workforce during the COVID-19 pandemic: A cross-sectional study. Psychiatry research, 288,1-5.
  • Nal, M., Nal, B. (2018). Sağlık çalışanlarının iş doyumu düzeylerinin incelenmesi: Bir kamu hastanesi örneği. ODÜ Sosyal Bilimler Araştırmaları Dergisi, 8,131-140.
  • Pappa, S., Ntella, V., Giannakas, T., Giannakoulis, V. G., Papoutsi, E., Katsaounou, P. (2020). Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis. Brain, Behavior, and Immunity, 88,901-907.
  • Rubin, G. J,. Harper, S., Williams, P. D., Öström, S., Bredbere, S., Amlôt, R., Greenberg, N. (2016). How to support staff deploying on overseas humanitarian work: A qualitative analysis of responder views about the 2014/15 West African Ebola outbreak. European Journal of Psychotraumatology, 7,1-12.
  • Said, R. M., El-Shafei, D. A. (2020). Occupational stress, job satisfaction, and intent to leave: Nurses working on front lines during COVID-19 pandemic in Zagazig City, Egypt. Environmental Science and Pollution Research, 28,1-11.
  • Sevimli, F., İşcan, Ö. F. (2015). Bireysel ve iş ortamına ait etkenler açısından iş doyumu. Ege Akademik Bakış Dergisi, 5,55-64.
  • Sun, D., Yang, D., Li, Y., Zhou, J., Wang, W., Wang, Q., Zhang, Q. (2020). Psychological impact of 2019 novel coronavirus (2019-ncov) outbreak on health workers in China. Epidemiology and Infection, 148,1-17.
  • Tambağ, H., Kahraman, Y., Şahpolat, M., Can, R. (2015). Hemşirelerin çalışma ortamlarının iş doyumu üzerine etkisi. Bakırköy Tıp Dergisi, 11,143-149.
  • Tekir, Ö., Çevik, C., Arık, S., Çetin, G. (2016). Sağlık çalışanlarının tükenmişlik, iş doyumu düzeyleri ve yaşam doyumunun incelenmesi. Kırıkkale Üniversitesi Tıp Fakültesi Dergisi, 18,51-63.
  • Ulusoy, M., Sahin, N. H., Erkmen, H. (1998). The Beck anxiety inventory: Psychometric properties. Journal of Cognitive Psychotherapy, 12,163-172.
  • Weiss, D. J., Dawis, R. V., England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation, 22,120-130.
  • Wicker, D. (2011). Job satisfaction: Fact or Fiction: Are you satisfied with your job? The USA: AuthorHouse.
  • Wu, Y., Wang, J., Luo, C., Hu, S., Lin, X., Anderson, A. E., Qian, Y. (2020). A comparison of burnout frequency among oncology physicians and nurses working on the front lines and usual wards during the COVID-19 epidemic in Wuhan, China. Journal of Pain and Symptom Management, 60,60-65.
  • Yüksel, K. C., Örsal, Ö., Köşgeroğlu, N. (2016). Hemşirelerde iş doyumu düzeyinin incelenmesi. Hemşirelikte Araştırma Geliştirme Dergisi, 18,1-12.
  • Zhang, S. X., Chen, J., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., LiJ, Patty-Tito, R.(2020e). Succumbing to the Covid-19 pandemic: Healthcare workers not satisfied and intend to leave their jobs. MedRxiv, 1-13.
  • Zhang, S. X., Liu, J., Jahanshahi, A. A., Nawaser, K., Li, J., Alimoradi, H. (2020a). When the storm is the strongest: The health conditions and job satisfaction of healthcare staff and their associated predictors during the epidemic peak of COVID-19. MedRxiv, 1-19.
  • Zhang, S. X., Liu, J., Jahanshahi, A. A., Nawaser, K., Yousefi, A., Li, J., Sun, S. (2020d). At the height of the storm: Healthcare staff’s health conditions and job satisfaction and their associated predictors during the epidemic peak of COVID-19. Brain, Behavior, and Immunity, 87,144-146.
  • Zhang, S. X., Sun, S., Jahanshahi, A. A., Alvarez-Risco, A., Ibarra, V. G., Li, J., Patty-Tito, R., M. (2020b). Developing and testing a measure of Covid-19 organizational support of healthcare workers–results from Peru, Ecuador, and Bolivia. Psychiatry Research, 291,1-4.
  • Zhang, W. R., Wang, K., Yin, L., Zhao, W. F., Xue, Q., Peng, M., Chang, H. (2020c). Mental health and psychosocial problems of medical health workers during the COVID-19 epidemic in China. Psychotherapy and Psychosomatics, 89,242-250.
  • Zhou, M., Tang, F., Wang, Y., Nie, H., Zhang, L., You, G., Zhang, M. (2020). Knowledge, attitude and practice regarding COVID-19 among health care workers in Henan, China. Journal of Hospital Infection, 105,183-187.
  • Zhu, J., Sun, L., Zhang, L., Wang, H., Fan, A., Yang, B., Xiao, S. (2020). Prevalence and influencing factors of anxiety and depression symptoms in the first-line medical staff fighting against Covid-19 in Gansu. Frontiers in Psychiatry, 11,1-6.
  • Zhu, Z., Xu, S., Wang, H., Liu, Z., Wu, J., Li, G., Zhu, S. (2020). COVID-19 in Wuhan: Immediate psychological impact on 5062 health workers. MedRxiv, 1-16.

Examination of Job Satisfaction and Anxiety Levels of Workers Working at COVID-19 Diagnostic Centers During the Pandemic

Year 2021, Volume: 3 Issue: 1, 1 - 19, 10.05.2021
https://doi.org/10.52675/jhesp.827708

Abstract

          Health workers who are working in the front line during pandemic are vulnerable to mental health problems such as anxiety, which can affect their job satisfaction negatively. This study aims to determine the job satisfaction and anxiety levels of workers working in COVID-19 diagnostic centers during the pandemic. The sample comprised of 184 biologists working in 17 diagnostic centers. A total of a 52 item questionnaire was applied to the employees consisting of questions about their demographic information, satisfaction level, and anxiety level. The data were analyzed with SPSS v.22.0. Nonparametric tests (i.e., Mann Withney U Test and Kruskal Wallis Test) were used to determine the statistical significance of the comparative analysis results. Spearman correlation coefficient was used in the correlation analysis of job satisfaction and anxiety levels. Statistical significance was evaluated at p<0.05 level. The reliability of the scales was assessed through the Cronbach alpha coefficient.

          The average age of the participants was 27.11±4.01. Most of the participants were women (71.7%), and 47.8% had a master’s degree. 89% of participants voluntarily started this work during the pandemic process. 94.6% stated that they were committed to their profession, and 77.7% indicated that they were very suitable for the profession.

          The anxiety level of the participants was found as average (mean=3.74±5.76). Gender and working hours affected the anxiety level. The anxiety level of women (4.31±6.02) was significantly higher than men (2.29±4.81) (p=0,002). The highest anxiety level was in those who worked at the 4-12 pm shift (4.45±6.18). On the other hand, there was no statistically significant difference in anxiety levels according to education level, marital status, and working experience (p>0.05). The average job satisfaction of the participants was 4.18±0.61. Committed employees had higher job satisfaction levels (4.20±0.61) than others (3.81±0.54) (p=0.026).

          The study showed that although health workers work at high-risk units, the commitment to their job and being a volunteer for the job are very important to keep their anxiety levels lower and job satisfaction levels high.

References

  • Bao, Y., Sun, Y., Meng, S., Shi, J., Lu, L. (2020). 2019-nCoV epidemic: Address mental health care to empower society. The Lancet, 395,37-38.
  • Baycan, A. (1985). An analysis of the several aspects of job satisfaction between different occupational groups. Boğaziçi Üniversitesi, Sağlık Bilimleri Enstitüsü, İstanbul.
  • Birgili, F., Salış, F., Özdemir, S. (2010). Sağlık çalışanlarının iş doyumunu etkileyen bazı etmenlerin incelenmesi. Anadolu Hemşirelik ve Sağlık Bilimleri Dergisi, 13,27-37.
  • Bohlken, J., Schömig, F., Lemke, M. R., Pumberger, M., Riedel-Heller, S. G. (2020). COVID-19-Pandemie: Belastungen des medizinischen personals. Psychiatrische Praxis, 47,190-197.
  • Chen, X., Zhang, S. X., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., Li, J., Ibarra, V. G.(2020b). Belief in conspiracy theory about Covid-19 predicts mental health and well-being--a study of healthcare staff in ecuador. MedRxiv, 6,1-16.
  • Chen, Y., Zhou, H., Zhou, Y., Zhou, F. (2020a). Prevalence of self-reported depression and anxiety among pediatric medical staff members during the COVID-19 outbreak in Guiyang, China. Psychiatry research, 288, 11305.
  • Chew, N. W., Lee, G. K., Tan, B. Y., Jing, M., Goh, Y., Ngiam, N. J., Sharma, A. K. (2020). A multinational, multicentre study on the psychological outcomes and associated physical symptoms amongst healthcare workers during COVID-19 outbreak. Brain, Behavior, and Immunity, 88,559-565.
  • Chong, M. Y., Wang, W. C., Hsieh, W. C., Lee, C. Y., Chiu, N. M., Yeh, W. C., Chen, C. L. (2004). Psychological impact of severe acute respiratory syndrome on health workers in a tertiary hospital. The British Journal of Psychiatry, 185,127-133.
  • Çam, O., Yıldırım, S. (2010). Hemşirelerde iş doyumu ve etkileyen faktörler. Türkiye Klinikleri Hemşirelik Bilimleri Dergisi, 2,64-70.
  • Ekiz, T., Ilıman, E., Dönmez, E. (2020). Bireylerin sağlık anksiyetesi düzeyleri ile Covid-19 salgını kontrol algısının karşılaştırılması. Usaysad Dergisi, 6,139-154.
  • Haslam, C., Atkinson, S., Brown, S. S., Haslam, R. A. (2005). Anxiety and depression in the workplace: Effects on the individual and organisation (a focus group investigation). Journal of Affective Disorders, 88,209-215.
  • Kahraman, G., Engin, E., Dülgerler, Ş., Öztürk, E. (2011). Yoğun bakım hemşirelerinin iş doyumları ve etkileyen faktörler. Dokuz Eylül Üniversitesi Hemşirelik Yüksekokulu Elektronik Dergisi, 4,12-18.
  • Kaya, F., Oğuzöncül. A. F. (2016). Birinci basamak sağlık çalışanlarında iş doyumu ve etkileyen faktörler. Dicle Tıp Dergisi, 43,248-255.
  • Labrague, L. J., De los Santos, J. (2020). Fear of COVID-19, psychological distress, work satisfaction and turnover intention among front line nurses. Researchsquare, 1,1-9.
  • Lai, J., Ma, S., Wang, Y., Cai, Z., Hu, J., Wei, N., Tan, H. (2019). Factors associated with mental health outcomes among health care workers exposed to coronavirus disease. JAMA Network Open, 3,1-12.
  • Leblebici, Ö., Mutlu, S. (2014). Türkiye'de kamu sağlık çalışanlarının iş doyumlarının sağlıkta dönüşüm programı bağlamında incelenmesi. Hemşirelikte Araştırma Geliştirme Dergisi, 16,48-63.
  • Liu, C. Y., Yang, Y. Z., Zhang, X. M., Xu, X., Dou, Q. L., Zhang, W. W., Cheng, A. S. (2020). The prevalence and influencing factors in anxiety in medical workers fighting COVID-19 in China: A cross-sectional survey. Epidemiology & Infection, 148,1–7.
  • Liu, S., Yang, L., Zhang, C., Xiang, Y. T., Liu, Z., Hu, S., Zhang, B. (2020). Online mental health services in China during the COVID-19 outbreak. The Lancet Psychiatry, 7,17-18.
  • Lu, W., Wang, H., Lin, Y., Li, L. (2020). Psychological status of medical workforce during the COVID-19 pandemic: A cross-sectional study. Psychiatry research, 288,1-5.
  • Nal, M., Nal, B. (2018). Sağlık çalışanlarının iş doyumu düzeylerinin incelenmesi: Bir kamu hastanesi örneği. ODÜ Sosyal Bilimler Araştırmaları Dergisi, 8,131-140.
  • Pappa, S., Ntella, V., Giannakas, T., Giannakoulis, V. G., Papoutsi, E., Katsaounou, P. (2020). Prevalence of depression, anxiety, and insomnia among healthcare workers during the COVID-19 pandemic: A systematic review and meta-analysis. Brain, Behavior, and Immunity, 88,901-907.
  • Rubin, G. J,. Harper, S., Williams, P. D., Öström, S., Bredbere, S., Amlôt, R., Greenberg, N. (2016). How to support staff deploying on overseas humanitarian work: A qualitative analysis of responder views about the 2014/15 West African Ebola outbreak. European Journal of Psychotraumatology, 7,1-12.
  • Said, R. M., El-Shafei, D. A. (2020). Occupational stress, job satisfaction, and intent to leave: Nurses working on front lines during COVID-19 pandemic in Zagazig City, Egypt. Environmental Science and Pollution Research, 28,1-11.
  • Sevimli, F., İşcan, Ö. F. (2015). Bireysel ve iş ortamına ait etkenler açısından iş doyumu. Ege Akademik Bakış Dergisi, 5,55-64.
  • Sun, D., Yang, D., Li, Y., Zhou, J., Wang, W., Wang, Q., Zhang, Q. (2020). Psychological impact of 2019 novel coronavirus (2019-ncov) outbreak on health workers in China. Epidemiology and Infection, 148,1-17.
  • Tambağ, H., Kahraman, Y., Şahpolat, M., Can, R. (2015). Hemşirelerin çalışma ortamlarının iş doyumu üzerine etkisi. Bakırköy Tıp Dergisi, 11,143-149.
  • Tekir, Ö., Çevik, C., Arık, S., Çetin, G. (2016). Sağlık çalışanlarının tükenmişlik, iş doyumu düzeyleri ve yaşam doyumunun incelenmesi. Kırıkkale Üniversitesi Tıp Fakültesi Dergisi, 18,51-63.
  • Ulusoy, M., Sahin, N. H., Erkmen, H. (1998). The Beck anxiety inventory: Psychometric properties. Journal of Cognitive Psychotherapy, 12,163-172.
  • Weiss, D. J., Dawis, R. V., England, G. W. (1967). Manual for the Minnesota Satisfaction Questionnaire. Minnesota Studies in Vocational Rehabilitation, 22,120-130.
  • Wicker, D. (2011). Job satisfaction: Fact or Fiction: Are you satisfied with your job? The USA: AuthorHouse.
  • Wu, Y., Wang, J., Luo, C., Hu, S., Lin, X., Anderson, A. E., Qian, Y. (2020). A comparison of burnout frequency among oncology physicians and nurses working on the front lines and usual wards during the COVID-19 epidemic in Wuhan, China. Journal of Pain and Symptom Management, 60,60-65.
  • Yüksel, K. C., Örsal, Ö., Köşgeroğlu, N. (2016). Hemşirelerde iş doyumu düzeyinin incelenmesi. Hemşirelikte Araştırma Geliştirme Dergisi, 18,1-12.
  • Zhang, S. X., Chen, J., Jahanshahi, A. A., Alvarez-Risco, A., Dai, H., LiJ, Patty-Tito, R.(2020e). Succumbing to the Covid-19 pandemic: Healthcare workers not satisfied and intend to leave their jobs. MedRxiv, 1-13.
  • Zhang, S. X., Liu, J., Jahanshahi, A. A., Nawaser, K., Li, J., Alimoradi, H. (2020a). When the storm is the strongest: The health conditions and job satisfaction of healthcare staff and their associated predictors during the epidemic peak of COVID-19. MedRxiv, 1-19.
  • Zhang, S. X., Liu, J., Jahanshahi, A. A., Nawaser, K., Yousefi, A., Li, J., Sun, S. (2020d). At the height of the storm: Healthcare staff’s health conditions and job satisfaction and their associated predictors during the epidemic peak of COVID-19. Brain, Behavior, and Immunity, 87,144-146.
  • Zhang, S. X., Sun, S., Jahanshahi, A. A., Alvarez-Risco, A., Ibarra, V. G., Li, J., Patty-Tito, R., M. (2020b). Developing and testing a measure of Covid-19 organizational support of healthcare workers–results from Peru, Ecuador, and Bolivia. Psychiatry Research, 291,1-4.
  • Zhang, W. R., Wang, K., Yin, L., Zhao, W. F., Xue, Q., Peng, M., Chang, H. (2020c). Mental health and psychosocial problems of medical health workers during the COVID-19 epidemic in China. Psychotherapy and Psychosomatics, 89,242-250.
  • Zhou, M., Tang, F., Wang, Y., Nie, H., Zhang, L., You, G., Zhang, M. (2020). Knowledge, attitude and practice regarding COVID-19 among health care workers in Henan, China. Journal of Hospital Infection, 105,183-187.
  • Zhu, J., Sun, L., Zhang, L., Wang, H., Fan, A., Yang, B., Xiao, S. (2020). Prevalence and influencing factors of anxiety and depression symptoms in the first-line medical staff fighting against Covid-19 in Gansu. Frontiers in Psychiatry, 11,1-6.
  • Zhu, Z., Xu, S., Wang, H., Liu, Z., Wu, J., Li, G., Zhu, S. (2020). COVID-19 in Wuhan: Immediate psychological impact on 5062 health workers. MedRxiv, 1-16.
There are 40 citations in total.

Details

Primary Language English
Subjects Health Policy, Health Care Administration
Journal Section Research Articles
Authors

Ümmühan Kılıç 0000-0003-0961-5960

Özlem Güdük This is me 0000-0003-0929-1302

Özden Güdük 0000-0002-2268-0428

Sevinç Göküz 0000-0001-6582-5810

Publication Date May 10, 2021
Published in Issue Year 2021 Volume: 3 Issue: 1

Cite

APA Kılıç, Ü., Güdük, Ö., Güdük, Ö., Göküz, S. (2021). Examination of Job Satisfaction and Anxiety Levels of Workers Working at COVID-19 Diagnostic Centers During the Pandemic. Journal of Health Systems and Policies, 3(1), 1-19. https://doi.org/10.52675/jhesp.827708

Creative Commons License
Contents of the Journal of Health Systems and Policies (JHESP) is licensed under a Creative Commons Attribution 4.0 International License.