Murat Çolak profile image
Murat Çolak Res. Assist. Kocaeli Üniversitesi
Publication 7 Review 2 CrossRef Cited 7
7 Publication
2 Review
7 CrossRef Cited

Research Fields

Industrial Engineering

Institution

Kocaeli Üniversitesi

Popular Publications

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 5296

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1

5296

Publications

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327

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1120

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1221

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
FAVORITE 1 TOTAL DOWNLOAD COUNT 5296

1

5296

0

5015

0

16184

Publications

3

0

1120

1

0

1221

Improvement of waiting times in a call center by queueing models
Authors: Gülşen Aydın Keskin , Murat Çolak , Gülay Karanfil Kostak
DOI: 10.25092/baunfbed.433900
CITED 2 FAVORITE 1 TOTAL DOWNLOAD COUNT 5296

2

1

5296

1

0

16184

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